Frequently Asked Questions
Eternal Peace Solutions FAQ
We know that the service offered by Eternal Peace Solutions might be new to you. Many funeral home operators are accustomed to paying highly inflated prices from distributors. We want you to get a full understanding of how this works, so you feel comfortable placing any order with Eternal Peace Solutions.
Please review our frequently asked questions below, and should you have any questions or concerns that you can’t find an answer to, don’t hesitate to contact us directly.
Where do Eternal Peace Solutions caskets come from?
Like the vast majority of caskets sold in the United States, most of Eternal Peace’s products are crafted overseas and shipped to our warehouse, where they are readied for immediate delivery to your Oklahoma funeral home.
Why is an account required?
Eternal Peace Solutions is able to sell caskets only to licensed Oklahoma funeral homes. Therefore, we must verify your status as a licensed funeral home before allowing access to our inventory and ordering platform. Please click here to create an account or contact us if you need help.
How does delivery work?
Eternal Peace Solutions is proud to offer same-day delivery at no charge for most orders. There are some necessary limitations on this, of course. We need to receive the order early enough in the day to deliver it to you, and the order needs to be sufficiently large to warrant same-day delivery. Even if we cannot offer free, same-day delivery, we are happy to provide free next-day delivery to your funeral home.
Is Eternal Peace Solutions a local company?
Yes! We were founded right here in Oklahoma, are owned and operated by your fellow Oklahomans and serve only Oklahoma funeral homes.
Is it really possible to purchase caskets online?
Yes! Once you create your account, you’ll be able to shop and purchase caskets online – at a fraction of the prices you’re accustomed to paying. We offer fast, free delivery and local customer service.
Why should I purchase from Eternal Peace Solutions instead of my current distributor?
We know that funeral homes have operated in a traditional way for many decades, and Eternal Peace Solutions recognizes that we’re offering a new, somewhat different approach. You’re welcome to keep buying from your distributor(s), but we believe we provide the same quality caskets with a few valuable and unignorable differences: lower prices, same- or next-day delivery and local service.
What is the cost for shipping and delivery?
There is no cost! Eternal Peace Solutions offers free delivery with every casket, whether you order one or dozens. We can often deliver in the same day!
How do I place my order?
If you’ve ordered products on Amazon or any other online site, you’ll find this to be very similar. Simply sign in, make your selections, and order! Don’t hesitate to contact us if you need help.
What happens after I place an order?
You will hear from us via phone or email to confirm details and arrange receipt of your order within the next day or so.
I still have questions or concerns. What should I do?
We’re here to help. Please reach out to us and we’ll answer any questions or concerns you may have.